I have IP access enabled and I don’t want you to turn that off
We won’t. You can have both IP access and federated access enabled at the same time. IP will work for your patrons when they are on your institutional network and gives them an option to authenticate to our websites to access institutional subscriptions when they are not.
I have a proxy. Do I need federated access?
You can have both if you want. Federated access is an additional way to ease authentication and access for patrons who might come to our sites before they’ve authenticated to your proxy server.
What do I need to do to enable federated access for my institution?
The best place to start is to contact our Customer Services team to ask them to enable federated access for you. If you have your Identity Provider’s entity ID or if you’re an OpenAthens member, your OpenAthens ID, that will help them to get started with enablement.
I’m concerned that this is going to be a lot of technical work to set up.
It won’t necessarily be. If your institution is a member of a federation, we might already have the required data on our side and you might have the data on your side to make federated access work. If that's the case, all we would need to do is a little further configuration on our site to enable the method for you.
I’m concerned that my patron’s privacy will be violated if I set up federated access
Springer Nature only uses federated access for the purpose of institutional authentication. We don’t ask for any individual user details from your systems. It’s within your control what information you send back to us, and if you do somehow unknowingly send individual’s data back to us via the federated message, we ignore it and the data vanishes.